31/03/2025

Global Business Service

POL-Kraków

Master Data Operations Team Leader 

We are a food company owned by Danish farmers supplying high-quality food to customers and consumers all over the world. From butchers to business developers, we’re more than 23,000 colleagues, all committed to lowering our carbon footprint and becoming climate neutral by 2050.

Danish Crown Global Business Services (GBS) in Krakow is a key part of Danish Crown’s transformation journey. We strive to be a trusted partner to the business by providing scale and standardized, efficient and effective services, thereby achieving the strategic goals of the business.

GBS and its three Centers of Excellence act as the Group Digital Transformation engine for Finance, Procurement, and Master data. Our Operational teams provide global services for Finance, Procurement, Master data, HR, and IT with the ambition to further move up the value chain and expand its service portfolio.

Passion is our protein, and by supporting each other every step of the way - from high potential programs and sustainability certifications to embracing diversity - we’re moving towards the same goal.

Better food. Brighter future
 

Area of responsibility: 

Master Data Process Ownership & Execution

• Ensures strong execution of Master Data processes, including Materials, Vendors, Customers, and Financial Master Data
• Ensures compliance with Master Data SLAs
• Implements data quality measures and follows up on data quality issues
• Reports on master data quality and process performance metrics
• Manages data migration, data cleansing, and system/data continuity
• Supports and/or executes transition projects within Master Data domains
• Actively contributes to global standardization and transformation initiatives

Team Leadership & Management

• Leads the team by motivating, assigning work, and resolving complex problems
• Creates a high-performance culture through strong leadership
• Ensures that processes are clearly understood and consistently followed by team members

Continuous Improvement

• Identifies and delivers continuous improvement projects
• Aims to improve processes and encourages the team to do the same

Stakeholder Collaboration & Flexibility

• Maintains and develops strong business relationships with Business Units
• Takes on variable tasks as needed to support business and project requirements

Specific tasks:

• Leads a team of approximately 5–10 FTEs
• Defines expectations for team members, sets and reviews individual objectives
• Supervises the team to deliver high-quality, professional, and proactive day-to-day service to the client, within agreed SLAs and timelines
• Plans and organizes daily work while fostering a positive and supportive working environment
• Acts as a point of contact for complex queries and escalations
• Identifies recruitment needs and participates in the hiring process
• Identifies training needs and ensures delivery of appropriate training for team members
• Generates and supports opportunities for process improvement and individual development
• Aims to improve operational efficiency, add value, and enhance business performance through continuous improvement initiatives
• Performs controls in line with regulatory requirements
• Maintains and updates operational procedures as needed

Educational background: 

• Master’s degree in Finance and Accounting or a related field
• Fluent in spoken and written English
• Knowledge of SAP (considered an asset)
• Project management skills (considered an asset)

Relevant experience: 

• Minimum 1–2 years of experience in team management
• Operational experience in Master Data, preferably material master data; customer/vendor master data also considered
• Experience working in an international team (asset)
• Strong communication, interpersonal, and influencing skills
• Good client-facing and presentation skills

We offer:

• Private medical care together with dental care
• Edenred lunch card
• Flexible working hours
• Life insurance
• MyBenefit and multisport program
• 2 additional holiday days benefits
• Events, integrations for employees