18/07/2024

Danish Crown Group Functions

POL-Kraków

Junior Cash Collection Accountant with Italian 

We are looking for specialist who will take part in exciting journey of setting up of Collection scope, establishing and finally performing the new processes in our organisation.

Area of responsibility:

• Managing assigned AR Portfolio according to established company standards and policies
• Building relationship with customers and internal departments, maintaining excellent customer’s satisfaction
• Identifying continuous improvement opportunities
• Variable tasks may be extended to accommodate business and project needs
   

Specific tasks:

• Performs collection activities (phone calls, emails, dunning letters) to identify reasons for non-payment.
• Analyzes and learning Customer’s payment behavior and identifying opportunities for process improvement.
• Identifies and escalates problematic accounts to the appropriate function
• Negotiates, implements, and documents agreed payment solutions, escalates unpaid amounts to Insurance Company/ Legal Team. 
• Performs Customer account reconciliation including disputes resolution process and bonus settlement.
• Prepares and distributes reports and documents to 3rd parties and internal stakeholders.
• Cooperates with external functions being Sales, Customer Service & Credit Management Teams in establishing proactive approach for managing AR balances and internal Cash Application team.
• Collaborates with other departments (Internal Controls, General Accounting, Center of Excellence, Master Data, Quality Assurance) to ensure prompt Customer query resolution and alignment.
• Maintains relevant process documentation.
• Achieves defined AR goals & business targets within the given area of responsibility.
• Maintains good professional relationships with other team members.

Requirements:

• University diploma (preferably in Finance / Accounting / Economy)
• Nice to have: some experience in Collections / Accounts Receivable / Customer Service
• Nice to have: some knowledge of SAP FICO / SD (ECC or Hana) and related Collection’s functionalities
• Fluency in English and Italian
• Attention to details
• Experience in transformation, and transition would be an asset